Privacy

Effective Date: May 25, 2018

Your privacy is important to us.

In this Privacy Policy we, Western Computer LLC (“Western Computer”), describe our data collection and usage practices with respect to information we collect from visitors of web and mobile sites on which we post this Privacy Policy, including at http://westerncomputer.com and http://resources.westerncomputer.com (the “Sites”) or using other products or services we provide (“Services”) including those listed on https://appsource.microsoft.com.

We do not sell your information to any third party. We use the information you give us on these Sites only for our communications with you, to provide Services you have requested, and to improve our Services to you and all our customers. This Privacy Policy does not apply to data that we collect through other means, including data that we collect via web or mobile sites on which we do not post this Privacy Policy. If you do not agree with this Privacy Policy, then you must not access or use the Services or our Sites. Our Services may be offered through or in connection with third-party mobile applications or third-party websites. When you participate in the Services you are leaving the third-party mobile application or website through which you accessed the Services.

Information Collection, Use, & Sharing

When you consent to our collection of your personal data on our Sites, we are what’s known as the ‘controller’ of the personal data you provide to us.

We are the sole owners of the information collected on our Sites. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone, although we may share it with third parties that are involved in our performance and delivery of the Services.

Usage and Browsing Information Your Devices Transmits.  You can visit our Sites without registering or actively submitting personal data to us. If you do not register, general technical user data, such as your device's Internet Protocol (IP) address, operating system and browser type, and the date and time of your visit, may be automatically collected through the use of “cookies” (small files that are stored on your computer by a website to give you a unique identification) or other technologies. Cookies also keep track of the Services you have used, as well as record your preferences and behaviors while on our Sites.

Information You Actively Submit.  If you register on our Sites on behalf of a corporate customer or partner to access our support portal (for customers requiring support), or if you sign up to request a demo or webinar, or to download our newsletter, blog, assessment, or whitepaper, you will provide contact information such as your name, email address, phone number, country of origin, job title, and company affiliation. Cookies will also record registration information regarding your login name and password, if you register to access our support portal.

Combination or by Aggregation of Information.  We may combine information that your device transmits, information that you actively submit and information that we obtain from third-party sources. Aggregated personal data does not personally identify you or any other user of the Sites (for example, we may aggregate Personal Data to calculate the percentage of our users who have a particular telephone area code or to monitor certain behaviors).

Offline: We collect information from you offline, such as when you attend one of our events, during phone calls with sales representatives, or when you contact a Western Computer representative.

Information Use

We use your information to operate, evaluate and improve our business, including by (a) developing new products and services and pursuing other business opportunities, (b) enhancing and improving our Services and the Sites, (c) managing our communications, (d) analyzing our Services, (e) identifying usage and behavioral trends on our Sites (such as lead scoring), and (f) determining the effectiveness of our promotional campaigns.

If you provide us with your name and contact information, we will use this information to answer requests from you, communicate with you regarding any Services we are providing to you as well as inform you about new Services (unless and until you opt-out of marketing information). We may also contact you based on the behavioral information we collected as part of our lead scoring practices.

We may also use information derived from cookies and other tracking technologies to determine your interests in particular advertisements and other communications. Please review our Cookies Policy for more information.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

We may also use your information as we believe to be necessary or appropriate: (1) under applicable law, including laws outside your country of residence, (2) to comply with legal process, (3) to respond to requests from public and government authorities including public and government authorities outside your country of residence, (4) to enforce our terms and conditions, (5) to protect our operations or those of any of our affiliates, (6) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, or (7) to allow us to pursue available remedies or limit the damages that we may sustain.

Where required by law, we obtain your prior opt-in consent at the time of collection for the processing of (i) personal data we collect as a controller pursuant to The General Data Protection Regulation (GDPR) (EU) 2016/679, (ii) personal information for marketing purposes, (iii) personal information deemed sensitive pursuant to applicable law, or (iv) as otherwise required under applicable law.

You can opt-out and instruct us not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us at info@westerncomputer.com.

Information Sharing

We will not share your information with any third party outside of our organization, other than as necessary to perform the Services and to maintain and operate our Sites. If you are a citizen from the European Union (EU), we may pass your information to one of our partners located in the EU to contact you directly related to your request.

How long will Western Computer retain my data? 

We will retain your data for a period of time consistent with the original purpose of collection, including to comply with our legal obligations and agreements, resolve disputes, and enforce applicable agreements.

Your Access To & Control Over Information

You may manage preferences and access rights related to your information or opt out of any future contacts from us at any time by updating your access rights and preferences at info@westerncomputer.com.

Information Tracking Technologies

We may use, and allow third parties to use, web beacons on our Sites to improve your user experience on our Sites and to perform the Services. Web beacons are small, graphic images on web pages, web-based documents, or in email messages that allow us or third parties to monitor who is visiting our Sites or if an email has been read. Web beacons collect the IP address of the device that the web beacon is sent to, the URL of the page the web beacon comes from and the time it was viewed. Web beacons may be linked to your personal information. These third-party devices may use cookies, web beacons or other technology to collect information about your visits to our Sites (or other sites). We may collect traffic information and data on and from the use of third parties sites. We may use a pixel or cookie to examine what is happening on third-party websites, including programs and sites with marketing and advertising partners, to improve the understanding of site traffic at a granular level and market research effectiveness. Customers or partners that are hosted on, accessed by or routed through the Sites should consult the privacy and other policies of third parties through whom they are providing information. You can opt-out of receiving interest-based ads and tracking from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self- Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website. (http://www.networkadvertising.org/choices/) and (http://www.aboutads.info/choices/).

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and our Sites are not currently set up to respond to those signals for tracking on our Sites. 

The Western Computer Sites implement and use Google Display Advertising, and Google Analytics based on Displayed Advertising (e.g., Remarketing). Our Sites use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show the ads on sites across the Internet. Our Sites and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our Sites. For more information and to customize your settings for Google Ads, please visit Google Ad Preference Manager. You may also visit Google Analytics opt-out browser add-on. For additional information on cookies or website tracking, please refer to our cookie policy

User Feedback

If you provide us with comments, suggestions, recommendations or other feedback pertaining to our Services (collectively “Feedback’), you understand that we may (although we have no obligation to do so) retain, disclose, use, or otherwise commercially exploit that Feedback in connection with any or all of our Services without any compensation or consideration to you.

Children & Minors

The Sites are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from persons under the age of 13. No one under age 13 may provide any personal information to us or on our Sites. 

For EU data subjects: The Sites are not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from persons under the age of 16 from the EU.

If you are a parent or legal guardian who discovers that your child has provided us with any of the foregoing, you may contact us at info@westerncomputer.com, and we will promptly delete such information from our files. If you believe we might have any information from or about a child under 13 or 16 (in the EU), please contact us at info@westerncomputer.com.

Information Security

We attempt to safeguard and protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, through maintenance and use of reasonable security measures. However, please bear in mind and be aware that unauthorized entry or use, hardware or software failure, and the inherent insecure nature of the Internet, among other factors, may potentially compromise the security of your information at any given time. As such, we cannot make any guarantees as to the security of your information.

Links To Other Third-party Sites

Our Sites may contain links to external websites and areas where you can provide information to third-parties. These are provided for your convenience only, and we do not have control over the content or privacy and security practices and policies of such third parties or third party sites. Any personal information you provide in such areas, and on such linked pages is provided directly to that third party and is subject to that third-party’s Privacy Policy. Please learn about the privacy and security practices and policies of external websites and third-parties before providing them with personal information.

Effective Date & Changes

This Privacy Policy is effective as of the date at the top of this Privacy Policy, and we will modify it from time to time. We will notify you of such changes by posting the updated Privacy Policy on our Sites. When we post changes to this Privacy Policy, we will revise the "last updated" date found at the bottom of this Privacy Policy. We recommend that you check this Privacy Policy periodically, to inform yourself of any changes to it. Your continued use of the Sites and Services after any changes or revisions to this Privacy Policy become effective will indicate your agreement with the terms of such revised Privacy Policy.

Contacting Us

If there are any questions regarding this Privacy Policy, or the practices of or your dealings with our Sites, you may contact us using the information below.

Western Computer
351 Candelaria Road
Oxnard, California 93030
info@westerncomputer.com 

Or you may complete our contact us form.

We will address all questions, complaints or requests concerning this Privacy Policy within 30 days of receipt.

Last Modified: March 2023
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